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DataComm Receives ShoreTel Partner Customer Experience Award

DataComm Rated “World Class” in Customer Satisfaction by Independent Source

[Tampa, Florida – May 1, 2014] DataComm Networks Incorporated (DataComm) today announced it has earned a ShoreTel® partner customer experience award. ShoreTel, the leading provider of brilliantly simple phone systems and unified communications solutions, recently announced award recipients for the first half of the partner year (October 2013 through March 2014), and DataComm was honored as a customer satisfaction achiever in its Champion Partner program.

Per Brian Boyer, DataComm’s President & CEO, “DataComm has been a proud ShoreTel Partner for more than eleven 11 years. Our customer base, consisting of financial institutions, healthcare organizations, and other highly “IT” regulated organizations, rely on their communications systems to serve their clientele. DataComm is proud to be recognized for top-notch service as we continue our successful ShoreTel relationship.

ShoreTel partners specialize in delivering ShoreTel’s solutions portfolio and training and supporting end-customers. They have expertise in disciplines such as LAN, WAN, call center, voice and data application integration. ShoreTel and its partners share the same goals in delivering UC solutions that improve communication and collaboration, with superior levels of customer care and satisfaction at a low total cost of ownership.

The partner customer experience award is presented to ShoreTel’s channel partners that have achieved world-class customer satisfaction scores of 55+ as measured by an independent third party.

“We’re pleased to acknowledge DataComm Networks Incorporated and their achievement in customer satisfaction,” said David Petts, senior vice president of worldwide sales at ShoreTel. “DataComm exemplifies the best in delivering our innovative products and leading business solutions to ShoreTel customers.”

About DataComm Networks Incorporated

DataComm, founded in 1984 and headquartered in Tampa, FL, is a full-service network systems integrator and Managed Network and Security Services provider. From servers to storage, network infrastructure, structured cabling, unified communications solutions, and video surveillance solutions, DataComm can assist our clients with all-things-IT. As a Managed Services provider we provide Network Monitoring and Help Desk Services, with Patch Management, Intrusion Prevention and Detection solutions, Email Encryption and Hosting, off-site data backup and archival and more. For more information, visit

About ShoreTel, Inc.

ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit

ShoreTel and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries.

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