What is DataComm Anti-Spam?
DataComm Anti-Spam Email Security is a cloud-based email filtering service that blocks spam, phishing, malware, and impersonation attacks before they reach your users—powered by OpenText Secure Cloud email security technologies.
Using OpenText’s multi-layered email threat protection engine, we:
- Filter inbound, outbound, and internal mail
- Block spam, ransomware, phishing, impersonation, and BEC-style attacks
- Help ensure legitimate email gets through with minimal false positives
DataComm handles design, tuning, and ongoing management so you get enterprise-grade protection without building it all in-house.
Why do organizations choose anti-spam ?
Basic built-in spam filters are no longer enough:
- Email remains the #1 attack vector for phishing, malware, and business email compromise
- Unwanted mail wastes time and hides truly important messages in clutter
- Sophisticated campaigns blend spam, phishing, and malware to bypass legacy filters
With DataComm Anti-Spam you can:
- Dramatically reduce junk and malicious email volume
- Protect users from malicious links and attachments in real time
- Help meet regulatory and cyber-insurance expectations for email security
How DataComm Anti-Spam works
We deliver the service as a fully managed cloud layer in front of (and integrated with) your existing email platform.
1. Email environment assessment & design
We begin by understanding your current environment:
- Review your current email platform (e.g., Microsoft 365, hosted Exchange, etc.)
- Identify domains, mail flows, and any existing security controls
- Define policies for spam thresholds, quarantine behavior, and user notifications
- Plan routing so mail flows through OpenText Secure Cloud before reaching your mailboxes
You receive a deployment design that balances security, user experience, and compliance.
2. OpenText Secure Cloud configuration
Working with OpenText Secure Cloud technologies, we:
- Enable multi-layered filtering to block spam, phishing, ransomware, impersonation, and BEC
- Configure anti-spam, anti-virus, and content filters for inbound and outbound mail
- Set up zero-hour protection to react quickly to new threats and campaigns
- Apply global and per-domain policies for blocking, quarantining, or tagging suspect messages
3. Tuning, whitelisting & exception handling
After the initial setup, we fine-tune the system to your business:
- Adjust thresholds to reduce false positives while keeping protection strong
- Configure safe sender/blocked sender rules at the organization and domain level
- Handle special cases (critical partners, bulk mailers, newsletters) with tailored rules
- Modify policies over time as spam patterns and business needs change
This ensures users see a clean inbox without losing legitimate business email.
4. Monitoring, reporting & optimization
Ongoing visibility and improvement are built in:
- Monitor spam, malware, and threat statistics through centralized dashboards
- Provide scheduled reports showing blocked volume, types of threats, and top targeted users
- Highlight outbound policy hits and anomalies
- Regularly review results with your team and recommend improvements
Email threat protection becomes a measured, managed security control, not a black box.
Key capabilities of DataComm Anti-Spam (OpenText Secure Cloud)
We’ve designed our service around five core pillars.
Multi-layered spam & threat filtering
- Reputation checks, content analysis, and advanced heuristics
- Protection against spam, phishing, ransomware, impersonation, and BEC
- Continuous updates to respond to new threat patterns
Zero-hour anti-virus and anti-spam
- Filters designed to stop emerging attacks quickly, not just known signatures
- Rapid reaction to new campaigns and malware variants
Link & attachment protection
- URL/link inspection and time-of-click protection to block access to malicious sites
- Attachment scanning and advanced analysis to catch weaponized files
- Policy options for stripping, quarantining, or blocking risky content
Inbound, outbound, and internal email coverage
- Protects incoming mail from external threats
- Scans outbound mail to reduce data exfiltration and spam from compromised accounts
- Can extend to internal routing where appropriate policies are applied
Cloud-native management & visibility
- Managed from OpenText Secure Cloud with a unified console
- Central management for multiple domains and environments
- Easy integration with other OpenText email services (encryption, archival, continuity)
What you get with DataComm Anti-Spam Services
A typical engagement includes:
Who is DataComm Anti-Spam for?
This solution is a strong fit if:
- You rely heavily on email for customer and internal communications
- Users are overwhelmed by spam and phishing, or you’ve seen successful phishing incidents
- You need to meet security expectations for regulated industries
- You want a managed solution rather than tuning anti-spam tools yourself
- You already use (or plan to use) other OpenText Secure Cloud email services with DataComm
USE CASES
Explore the Possible Applications of Anti-Spam
Cleaning up inboxes and reducing risk
Implement OpenText-based anti-spam in front of your existing email platform:
- Block the bulk of junk, phishing, and malware before it reaches users
- Provide clear reporting to leadership showing risk reduction
Responding to a phishing-heavy threat environment
When phishing campaigns spike:
- Tune filtering to be more aggressive for specific high-risk groups (finance, executives)
- Add stricter outbound scanning to catch compromised accounts
- Use reports to adjust security awareness and MFA policies
Standardizing email security across multiple domains
For organizations with multiple domains and business units:
- Bring all domains under the same anti-spam service
- Apply a common baseline policy, with exceptions where needed
- Gain organization-wide visibility into email threats and spam volume
FREQUENTLY ASKED QUESTIONS
Common questions
In most cases, DataComm Anti-Spam becomes your primary filtering layer in the cloud, in front of your existing platform. Native filters can then be used as an additional safety net, but require much less tuning.
Yes. We can enable user-friendly quarantine access and scheduled summary emails, while still allowing administrators to enforce global policies and review high-risk activity.
Yes. The OpenText Secure Cloud engine is designed to guard against phishing, ransomware, impersonation, and BEC as well as traditional spam.
Absolutely. OpenText email security is designed to integrate with cloud email platforms and is itself delivered from the cloud, making it a natural fit for hosted email environments.
Anti-spam can be combined with email encryption, archival, and continuity solutions in OpenText Secure Cloud to provide a comprehensive, unified email security stack.
Next steps
To tailor DataComm Anti-Spam Email Security (powered by OpenText Secure Cloud) for your organization, we recommend documenting:
- Your current email platform(s) and any existing spam filters
- Domains, mail routes, and high-risk user groups
- Any regulatory or contractual security requirements around email
Ready to harden your network against active threats?
Schedule an Anti-Spam strategy session with DataComm to reduce junk mail, block sophisticated email threats, and keep your users focused on what matters.