IP Telephony

Obviously the fact you are considering IP Telephony means you have done your homework and know the major benefits of “IPT” over traditional legacy PBXs: Much easier to administer—lower total cost of ownership…Reduced equipment costs and maintenance…Unified messaging—making everyone much more productive…

Experience

When your solution provider has “been there and done that” with satisfied references to prove it—you can go to your Board with the confidence that your recommendation to migrate to Telephony will “walk the talk”. Thanks to our experience, we’ll make sure the productivity gains are measurable and customer satisfaction will become evident from day one. Most important, we know network infrastructures – providing solutions since 1984.

The first step in our approach is to understand your environment and to help you identify the challenges, goals and elements that influence the issues you have today and those you will encounter in the future. Our consultants work to develop a collaborative planning document that identifies the major activities in your network deployment and addresses technical, operational, and financial aspects, as well as change management.

Once the decision has been made to implement an IP Telephony solution, our professionals provide a detailed design that addresses every component of the network from the servers, routers and switches to the integration of the legacy systems. We provide IP network diagrams, migration strategies, VLAN configurations, a complete equipment list, dial plans and a detailed implementation project plan.

DataComm will implement the design as a turnkey solution: We procure and manage the delivery of equipment to your sites. We interface with 3rd party vendors (Telco's, etc) to assure site readiness. We Install & integrate hardware/software, Configure devices, perform System operation tests and conduct User & administration training.

To ensure that you receive a positive experience, true value, and lasting satisfaction with your IP Telephony system, we offer comprehensive support across its entire lifecycle, from planning through optimization—including our DataComm SecurNOC Managed Services for monitoring and supporting your Network and your IP Telephony system.