What could be better than offering you some fun for simply moving forward with things already pending?

To ensure operational integrity and maintain necessary regulatory compliance as a service organization for our customers, DataComm has successfully completed the comprehensive SSAE 16 SOC1 Type II internal control audit.

By maintaining the SSAE16 SOC1 Type II certification, our goal, as a service provider, is to deliver the assurance to our customers and prospects that we meet or exceed an extensive list of controls in both our business and technical operations. The SSAE16 SOC1 Type II certification reduces the need for our customers to build certain controls into their IT infrastructure in order to comply with Sarbanes-Oxley 404 (SOX) and Gramm-Leach-Bliley Act (GLBA).

As part of the audit process, DataComm’s systems and processes undergo extensive evaluation and testing, including: security monitoring, change management, system development life cycles, backup controls, physical and environmental safeguards, logical as well as physical access and other criteria.

Given the substantial costs associated with non-compliance with SOX and GLBA, the SSAE16 SOC1 Type II audit compliance should be part of every organization’s checklist when evaluating third party service providers. As a fast-growing company we are proud to be able to provide our customers the assurance that comes from this auditing process. At DataComm, we remain committed to maintaining the highest compliance standards set for the industry.

Soon, our Network and Security Engineering teams will share one new NASA-like Network Operations Center (NOC). With this new cohesion in teams and workspace the NOC Center can support almost twice the technical team members. We’re going high-tech all the way with everything from noise suppression systems to a wall covered in technology. All of this is in conjunction with our new network monitoring systems and support tools to enhance our client’s NOC experience. Things like an on-line ticketing system, new visual and graphical reports, new reporting tools, and private portals for our customers based on the services they use… and more.

Keep wathcing for updates as we make progress with this exciting project. Keep us in mind for trending technologies like Unified Communications, Secure Wireless Solutions, Bandwidth Acceleration, Email Encryption Services, securCHAT, and more.

Thank you for being part of the DataComm family!

  ]]> http://www.datacomm.com/datacomm-continues-to-expand-remodeling-in-high-gear/feed/ 0 http://www.datacomm.com/technical-sales/ http://www.datacomm.com/technical-sales/#comments Thu, 08 Dec 2011 16:33:02 +0000 admin http://www.datacomm.com/?p=1796 Read More »]]> For over 27 years, DataComm Networks, Inc. has been providing technical products and services specifically designed to fit seamlessly in the daily operation of banks, financial institutions and commercial businesses.

We are seeking a talented Sales Professional with VoIP, Data, Voice, Managed Services, Integrated Services experience for a full-time position located in Tampa, FL.

This position is for a results-driven, money-motivated self-starter, responsible for selling Converged Voice and Data Communications systems in Tampa (Central Florida), FL. Will be responsible for developing our local client base through prospecting, networking, cold calling, vertical selling, targeting national accounts, Medium and/or small business. 

Must have proven record of meeting sales quotas at current/prior positions and have knowledge of similar products and industries. 

The focus will be on selling ShoreTel business telephone systems, networking solutions, data cabling services and network security. The position requires the ability to independently generate new business and sales opportunities. Good technology foundation, VoIP systems experience and proven success in sales environment is necessary to succeed.

Qualifications:

• Meet and exceed monthly revenue quotas.
• Generate new revenue through closing sales of new business customers.
• Maintain high activity standards (prospecting, daily cold calls, number of appointments per week, etc.).
• Manage prospect funnel accurately and effectively.
• Identify and qualify prospects by telephone, cold calls, premise visits, networking and attending networking events.
• Present our products and services with sufficient knowledge and understanding.
• Sales proposal development and presentation.
• Accurately forecast and report monthly sales.
• Build and enhance relationships with clients/​prospects.
• Increase market penetration within targeted territory.
• Minimum of 2-5 years outside sales experience.
• Proven track record of meeting and exceeding sales quota within a high activity sales model.​
• Must have strong prospecting abilities, experience cold calling and solid communication skills.​
• Aggressive follow up, territory management and closing skills.​
• Demonstrated success in a changing and high-paced environment.​
• A high level of business acumen, strong work ethic and a willingness to learn.
• Telecommunication knowledge with sales experience.
• Bachelor’s degree in business, marketing, or equivalent a plus.

We offer a competitive base salary with commissions, a comprehensive benefits package including medical, dental, life insurance, and 401(k). Applicant must be a US citizen or permanent resident to be considered for employment. No relocation assistance provided. We are a drug free, Equal Employment Opportunity Employer M/F/D/V. Some travel required.

DataComm was proud to sponsor the Land O’ Lakes Boys Golf Team Tournament on Saturday, November 12th to help raise funds for the purchase of new team golf bags and other team items.

About Land O’ Lakes High School Athletic Booster Club

The Land O’ Lakes High School Athletic Booster Club was formed by community minded people with a desire to support the athletic sports activities at LOLHS, promote school spirit, and instill pride in our school and community. Fundraisers are used to purchase needed equipment and supplies, as well as to award annual scholarships to male and female athletes to help defray college expenses.

The Booster Club is organized with individual support clubs for each sport under the general direction of the club’s board of directors. The individual clubs have greater freedom to support their athletes and encourage more parents to become involved with their child’s sport.

We are seeking a talented Inside Telemarketing Professional with experience in developing new business and lead generation nationwide for VoIP, Data, Voice, and Integrated Technical Services.

This position is for a results-driven, self-starter, responsible for development of an inside telesales program, delivery and ongoing operation.  Candidate will be responsible for developing new client lists, database, and research through use of industry specific company lists. Responsibilities include prospecting, lead generation, networking, cold calling, vertical selling, national accounts, medium and/or small business. 

The focus will be lead/prospect generation for ShoreTel business telephone systems, networking solutions, data cabling services and network security. The position requires the ability to independently develop lead lists, identify qualified prospects, and generate new business and sales opportunities. Good technology foundation and proven success in telesales environment is necessary to succeed.

Qualifications:

• Meet and exceed monthly lead generation quotas.
• Generate new revenue opportunities through lead generation of new business customers.
• Maintain high activity standards (prospecting, daily cold calls, number of calls per day, etc.).
• Manage prospect funnel accurately and effectively.
• Implement sales strategies/call prioritization to achieve revenue targets.
• Identify and qualify prospects by telephone and through cold calls.
• Development of prospect list and subset qualification for outside sales staff.  
• Present our products and services with sufficient knowledge and understanding.
• Lead generation for outside sales staff.
• Accurately forecast and report monthly sales.
• Build and enhance relationships with clients/​prospects.
• Increase market penetration within targeted industries.
• Minimum of 2-5 years telesales experience.
• Proven track record of meeting and exceeding revenue quotas within a high activity sales model.​
• Must have strong prospecting abilities, lead generation, experience cold calling and solid communication skills.​
• Aggressive follow up, account management and closing skills.​
• Demonstrated success in a changing and high-paced environment.​
• A high level of business acumen, strong work ethic and a willingness to learn.
• Bachelor’s degree in business, marketing, or equivalent a plus.

We offer a competitive salary, a comprehensive benefits package including medical, dental, Life Insurance, and 401(k). Applicant must be a US citizen or permanent resident to be considered for employment. No relocation assistance provided. We are a drug free, Equal Employment Opportunity Employer M/F/D/V.

We are seeking a talented VoIP Installation Engineer with Project Management experience for a full-time position located in Tampa, FL. ShoreTel Experience is preferred.

The VoIP Installation Engineer is responsible for planning, installation, configuration and operation of VoIP technology projects for our customers. Must be able to work in a highly dynamic environment, either individually or as part of a team. Responsible for supporting network-based activities, including planning and installation of new VoIP systems, related networking hardware and resolving complex client related problems remotely and onsite.

 Qualifications

• Experience with VOIP phone systems, Shoretel (preferred), Cisco, Mitel, Avaya, or Inter-tel.
• Experience with layer 2 Switching
• Skilled in Cisco IOS, QOS, OS, MQC, IP SLA Monitor commands and features.
• ShoreTel Enterprise Contact Center (ECC) Experience a plus.
• Knowledge of ISP routing, route tuning, MPLS and Voice/Network convergence technologies.
• Excellent project management, communication and documentation skills.
• Documenting of all network topology changes.
• Knowledge of telecommunications PSTN service, PRI TI’s, Wink start T1’s, Analog trunk configurations.
• Understanding and the ability to demonstrate the process of a phone system cutover.
• Preferred experience with SIP trunks and SIP devices.
• Customer facing with excellent social, written and communication skills.
• Meticulous, careful in their work and self motivated, taking ownership of projects. 
• Ensure issue resolution is communicated and expectations are set and met in a timely and effective manner.
• Develop and/or contribute to process standard guidelines for service excellence.
• Accountable for timely and appropriate response to requests for information that meet or exceed expectations.
• Ability to time-slice between multiple networks and multiple customer requirements.
• Work within a service queue to track tasks and projects.
• 2 years of experience as a VoIP Network support/installation engineer.
• Four year degree in Computer Science from an accredited institution or equivalent experience preferred. 
• Professional certification Preferred, such as Shoretel, MCSE, CCNA, CCVP, CCNP or equivalent experience.

We offer a competitive salary and comprehensive benefits package including medical, dental, Life Insurance, and 401(k). Applicant must be a US citizen or permanent resident to be considered for employment. No relocation assistance provided. We are a drug free, Equal Employment Opportunity Employer M/F/D/V. Some travel required.

The candidate must possess a strong desire to develop new business and perform lead generation locally (Tampa) and throughout Florida for VoIP, Data, Voice, and Integrated Technical Services.

This position is for a results-driven, self-starter, responsible for developing new client lists, database, and research through use of industry specific company lists. Responsibilities include prospecting, lead generation, networking, cold calling, vertical selling, medium and/or small business.

The focus will be lead/prospect generation for ShoreTel business telephone systems, networking solutions, data cabling services and managed network and security services. The position requires the ability to independently develop lead lists, identify qualified prospects (with sales support), and generate new business and sales opportunities. A moderate to good technology foundation in an Outside / Direct Marketing environment is a plus.

Qualifications:

• Generate new revenue opportunities through lead generation of new business customers.
• Maintain high activity standards (prospecting, daily cold calls, number of calls per day, etc.).
• Manage prospect funnel accurately and effectively.
• Implement sales strategies/call prioritization to achieve revenue targets.
• Identify and qualify prospects by telephone and through cold calls.
• Development of prospect list and subset qualification for outside sales staff.
• Present our products and services with sufficient knowledge and understanding.
• Lead generation for outside sales staff.
• Accurately forecast and report monthly sales.
• Build and enhance relationships with clients/prospects.
• Increase market penetration within targeted industries.
• Must have strong prospecting abilities, lead generation, experience cold calling and solid communication skills. The “right type” of personality and presentation is a must.
• Aggressive follow up and account management skills. A high level of business acumen, strong work ethic and a willingness to learn.
• Bachelor’s degree in business, marketing, or equivalent a plus.

This is an entry level marketing position. Recent or pending college graduates are welcome to apply. We prefer candidates to have a degree or at least 2 years of experience in a similar field.

We offer a competitive base salary with commissions, a comprehensive benefits package including medical, dental, life insurance, and 401(k). Applicant must be a US citizen or permanent resident to be considered for employment. No relocation assistance provided. We are a drug free, Equal Employment Opportunity Employer M/F/D/V. Some travel required.

The qualified candidate will interact with customers to execute the technical aspects of the sales strategy by developing appropriate solutions and building technical relationships. The Sales Engineer will focus ambiguous customer needs into specific, deliverable requirements and solutions to help qualify and quantify opportunities. This includes resolving resolves technical issues arising during the sales engagement, helps clients define specifications and requirements, develops solutions, and provides technology presentations to both technical and management-level audiences.

Qualified candidates will possess multiple years of experience in the communications and/or network industry in a sales-oriented, technical design and engineering role, with an emphasis on integration of IP-based networks, virtualization, communications and mobility solutions.

Qualifications:

• Author and deliver network designs, statements of work and technical project plans incorporating service and program management activities.
• Complete assigned RFP/RFI/RFQ responses for assigned accounts Experience with VOIP phone systems, Shoretel (preferred), Cisco.
• Possess strong presentation skills, with the ability to develop and deliver technical presentations with customers and tailor content to audience as appropriate.
• Translate customer business issues/opportunities into technical solution/business requirements.
• Serve as a deal architect for multi-faceted, multi-technology solutions.
• An understanding of pricing structures and associated elements including Service Level Agreements (SLAs).
• Possess a solid understanding of the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with DataComm Networks versus its competitors.
• As a Subject Matter Expert in a given technology, should be able to address customer opportunities in the domain of expertise the vast majority of the time.
• Achieve mastery (Technical, Product, Competitive, Industry knowledge, Sales Acumen and Presentation Skills) of DataComm’s solutions offerings.
• Train Sales and Account Executives on technical concepts, features, and capabilities of data products.
• Conduct sales focused trainings to customer groups to drive technical product sets into new and existing accounts.
• Provide technical expertise to Marketing and Training teams during rollout of new data services or enhancements to existing offerings.
• Act as technical liaison between post sales implantation groups, engineering and sales teams.
• Act as liaison to marketing group for data technical information on new or existing technologies and product development.
• Prepare, complete and present all pre-sales paperwork to engineering team for customer implementation.
• Requires working and functional knowledge of desktop and server systems, storage area networks, backup and restore environments, business continuity, VoIP, and security best practices.
• Accountable for timely and appropriate response to requests for information that meet or exceed expectations.
• 5 years of experience in a Technical Systems or Sales Engineering capacity.
• Four year degree in Computer Science from an accredited institution or equivalent experience preferred.
• Professional certification Preferred, such as Shoretel, MCSE, CCNA, CCVP, CCNP or equivalent experience.

We offer a competitive salary and comprehensive benefits package including medical, dental, Life Insurance, and 401(k). Applicant must be a US citizen or permanent resident to be considered for employment. No relocation assistance provided. We are a drug free, Equal Employment Opportunity Employer M/F/D/V. Some travel required.

The Network Support Engineer is responsible for support and operation of networking systems for our customers. Must be able to work in a highly dynamic environment, either individually or as part of a team. Responsible for phone support of network-based activities, installation and resolution of client related problems remotely and onsite. This is an entry level position.

Qualifications:

• Microsoft Windows 2003/8 Server, Active Directory, DHCP, DNS, TCP/IP, Policies, File and Print Server.
• Microsoft Exchange 2007 support and maintenance.
• Microsoft SQL 2005/8 support and maintenance.
• WSUS Windows Server Update Services.
• Familiar with ticketing systems and documenting troubleshooting activities.
• System Recovery activities across the above Microsoft platforms.
• Hands-on experience setting up and configuring routers, switches, windows servers.
• Experience with Dell server platforms.
• Customer facing with excellent social, written and communication skills.
• 1+ years experience as a Network support engineer.

We offer a competitive salary and comprehensive benefits package including medical, dental, Life Insurance, and 401(k). Applicant must be a US citizen or permanent resident to be considered for employment. No relocation assistance provided. We are a drug free, Equal Employment Opportunity Employer M/F/D/V.